1. Acceptance of Terms

By accessing and using NexxusFinder, you agree to be bound by these Terms & Conditions and our Privacy Policy. These terms apply to all users including service seekers, service providers, and general visitors.

2. Our Service Model

NexxusFinder operates as a curated professional network, not just a business directory. We carefully vet and approve all service providers who join our team.

  • For Service Providers: All professionals must apply and be approved before joining our network
  • For Service Seekers: We connect you with pre-vetted professionals from our trusted team
  • Quality Assurance: We maintain standards through our Worker Agreement and ongoing monitoring

3. Service Provider Terms

By joining the NexxusFinder team, service providers agree to:

  • Maintain professional qualifications and certifications
  • Adhere to pricing set by NexxusFinder platform
  • Process all payments through NexxusFinder
  • Maintain professional conduct and timely service delivery
  • Respect customer property and confidentiality
  • Use proper tools, equipment, and safety procedures

Prohibited Actions for Service Providers:

  • Soliciting or accepting private jobs from NexxusFinder customers
  • Offering alternative pricing or payment methods
  • Sharing personal contact details without platform approval
  • Requesting unapproved additional payments
  • Unprofessional behavior or harassment

4. Service Seeker Responsibilities

When using NexxusFinder to find services, you agree to:

  • Provide accurate service details and location information
  • Communicate professionally with service providers
  • Report any issues or concerns to NexxusFinder immediately
  • Respect scheduled appointment times
  • Provide clear access to the service area

5. Pricing & Payments

Our pricing and payment structure ensures fairness and transparency:

  • All service prices are set and confirmed by NexxusFinder
  • Payments must be processed through the NexxusFinder platform
  • Service providers receive payment after job completion, minus platform commission
  • Price quotes provided are binding for the scope of work described

6. Quality Assurance & Dispute Resolution

We're committed to maintaining service quality:

  • All service providers are vetted before joining our team
  • We monitor service delivery and customer feedback
  • Disputes are first mediated by NexxusFinder
  • Legal action may be pursued for unresolved serious issues

7. Policy Enforcement

To maintain our professional standards, we enforce policies consistently:

Violation
Consequence
First Violation
Written Warning
Second Violation
Suspension (1-2 weeks)
Third Violation
Permanent Removal
Serious Offense
Immediate Termination

8. Advertising & Google AdSense

Our website uses Google AdSense to display relevant advertisements. By using our site, you acknowledge:

  • We serve Google AdSense ads to support our free services
  • Ads are automatically generated based on your interests
  • We don't control the specific ads shown by Google
  • You can opt out of personalized advertising through Google's settings
Note: Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.

9. Liability

NexxusFinder acts as a connector between service providers and seekers:

  • We are not liable for loss or damage caused by service providers
  • Service providers are responsible for their professional conduct
  • We are not liable for pre-existing faults not reported during booking
  • Injuries occurring due to violation of safety rules are the responsibility of the service provider

10. Agreement Changes

We may update these terms periodically. Continued use of NexxusFinder after changes constitutes acceptance of the new terms.

Questions About Our Terms?

We're here to help! Contact us with any questions about our terms or service model.

Phone: 055 681 1607

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